Returns and Exchanges

Exchanges

Return & Refund Policy

We want you to be 100% satisfied with your purchase and stand behind the quality of our products. If you are not satisfied with a product purchased directly from our website, you may request a return within 30 days of receiving your order.

To be eligible for a return, items must be unused, unopened, and in their original condition and packaging.

To initiate a return, please contact us at info@farm-stead.com. Our customer service team will provide instructions for returning your item.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect. We do not provide prepaid return labels for standard returns.

Refunds

Once your returned item is received and inspected, we will process your refund to the original payment method. Please allow up to 21 days from the date we receive your return for the refund to appear on your credit card or account, depending on your financial institution.

If a returned item is received used, opened, or otherwise not in its original condition, it may not qualify for a refund and may remain charged in full.

Clearance Items

All clearance items are final sale and are not eligible for return or refund.

Natural Ingredients